| Panasonic KX-TDA Phone System Training/User Guide | |
|
XXX=Extension Number |
|
| Auto Answer Intercom Calls Only | On hook, Press Auto Answer/Mute - Light turns on Cancel: Press again and the light turns off.. (Phone rings on intercom calls) | |
| Background Music | Intercom STAR 7511 to set Intercom STAR 7510 to cancel | |
| Busy Station Signaling (May not be available if using voice mail) | Call a busy station, Hear busy tone, Press 1 Call Waiting must be set on the receiving station. The station hears 3 beeps and is alerted that you are waiting either by ring or whisper. | |
| Call Waiting, Internal | Intercom, *7311 | |
| Calls, incoming (if ringing) | Pick up handset or press speakerphone key, say hello | |
| Calls, intercom | Intercom, Dial extension number or press programmed DSS key | |
| Calls, outgoing | Off hook, Select a line or dial 9, dial number | |
| Call Pick-Up | Intercom Star 41 and the extension number *41XXX | |
| Conference |
Call first party, press CONFERENCE key or TRANSFER Call second party, press CONFERENCE key or TRANSFER |
|
| Hold | Press hold key *51XXX to retrieve from a single-line phone | |
| Hold Exclusive | Press hold key twice | |
| Line Preference, Outgoing, Idle Line | PROGRAM, Press 19, Press STORE, Press 1 Press STORE, Press Exit lift handset and hang up. When you go off-hook you are automatically connected to an idle outside line. | |
| Line Preference, Outgoing, Intercom | PROGRAM, Press 19, Press STORE, Press INTERCOM Press STORE, Press Exit lift handset and hang up. When you go off-hook you are connected to the intercom line. | |
| Microphone Mute | During speakerphone conversation. Press auto answer mute - turns off microphone (light flashes red slowly). Press again to turn microphone on (light goes out) | |
| Paging | Intercom STAR 3301 for all stations | |
| Privacy Release | Press the line key you are talking on. (Line key flashes for 5 seconds) Anyone may push the same key and join conversation | |
| Redial, Last number | Lift Handset or press line key. Press Redial | |
|
Speed Dialing, System 1000 numbers can be programmed in system speed dial |
||
| Transfer |
While on a call, press transfer key (party is placed on hold) Dial station number or press DSS key. Hang up or Wait for answer, announce, hang-up |
OR Press DSS key (Caller is placed on HOLD) Hang up or Wait for answer, announce, hang-up |
|
Voice Mail Transfer Transfer directly to mailbox WITHOUT phone ringing |
While on a call, press VTR key. Enter extension/mailbox number, Hang up |
|
|
Panasonic KX-TDA Phone System Training Sheet/User Guide XXX=Extension Number |
2 |
| Enter Program Mode | Press PROGRAM Use PAUSE if you do not have a PROGRAM key |
| Exit Program Mode | Press Exit or lift handset & hang up |
|
DSS/BLF Key Direct Station Select/Busy Lamp Field keys allow you to call another station by pushing one key and also see the status of that station. |
PROGRAM Use PAUSE if you do not have a PROGRAM key Select a button Dial 1 Dial the station number Press AUTO DIAL/STORE Press Exit or Lift Handset, Hang Up |
| Speed Dial Key |
PROGRAM Use PAUSE if you do not have a PROGRAM key Select Key Dial 2 (Skip this step if key selected does not have a light. ) Dial 9 and the phone number as you would normally dial it. Press AUTO DIAL/STORE, Exit or Lift Handset, Hang Up |
|
FORWARDING your phone to VOICE MAIL |
|
| Intercom * 7102XXX# | Forward All: Outside and Inside Callers will FORWARD directly to voice mail or extension entered. |
| Intercom * 7103XXX# | Forward When Busy: Outside and Inside Callers will FORWARD directly to voice mail or extension entered IF the phone is busy. If the phone is idle, callers FORWARD after a set number of rings. |
|
Intercom * 7104XXX# FWD N/A |
Forward When No Answer: Outside and Inside Callers will FORWARD to voice mail or extension entered after a set number of rings if the phone is idle. Inside callers will hear a busy signal if you are on the phone. Press 1 to ring through to their phone when you hear the busy (See NOTE below) |
|
Intercom * 7105XXX# (FWD B N/A) |
Forward When Busy or When No Answer: Enter the extension number. Calls will go directly to voice mail if phone not answered or busy. |
| NOTE: When you call an extension and hear a busy signal, you can alert them you are trying to reach them by pressing the 1 button IF they have pre-set call waiting. To pre-set call waiting on a phone press INTERCOM STAR 7311. From then on callers can press 1 to alert you when you are on the phone and they hear a busy signal. Remember, they will only hear a busy signal if you have set Forward N/A. If they had set Forward Busy on extension calls, you would go directly to voice mail when they are on the phone. Click here for additional Forwarding Options |
|
Panasonic KX-TVA Voice Mail Training Sheet/User Guide |
|
FROM YOUR DESK Press the VM button labeled on your phone or Press INTERCOM and dial the the voice mail extension, usually Ext. 165 |
ANY OTHER PHONE ON YOUR SYSTEM Press the VM button labeled on the phone, press POUND 6, STAR & your mailbox or Press INTERCOM and dial the the voice mail extension (usually 165), press POUND 6, STAR and your mailbox number. |
FROM OUTSIDE THE OFFICE Call the office. If the voice mail answers, press POUND 6 STAR and your mailbox number. If someone answers live, have them transfer you to your mailbox. When you hear ANY greeting, press POUND 6, STAR and your mailbox number. |
| Before you can enter as a subscriber you
must first open your mail box (LOG-IN). If this is a new mailbox,
you will most likely hear a tutorial to get you started. Follow
the prompts and complete the tutorial (you cannot get your messages
until it is completed). With most Panasonic systems you have direct
access to your mailbox by dialing the voice mail extension from your
phone, or even easier, pressing a programmed flexible key on your phone.
Using this feature, you (or anyone else who has access to your phone)
are connected to your mailbox immediately. We suggest you have
your mailbox password protected.
Normally 165 is the Ext. number for voice mail when 3-digit extension numbers are used. In some companies, a different extension number is used. 500 is another common VM extension. If yours is different, please substitute the correct extension number. Personal Custom Service Options |
||
| You must be logged-in to record any of the following greetings; | |||||
|
NO ANSWER Heard by callers when you do not answer their call. "This is (your name), I can’t take your call right now etc." 3 1 1 |
BUSY SIGNAL Heard by callers when you are on another call. "This is (your name), I’m on another call right now etc." 3 1 2 |
AFTER HOURS
Heard by callers when the Voice Mail is in after hour’s mode. "This is (your name). I’ve gone home for the day etc." 3 1 3 |
TEMPORARY Special greeting heard callers instead of the regular greeting. "This is (your name). I’m out of the office this week etc.." When you check messages, you are reminded the temporary greeting is in use and you can turn it off. 3 1 5 |
PASSWORD Enter password. 3 2 |
NAME Record your name. It is used in several instances such as when you transfer a message to another subscriber (user) 3 3 |
|
Panasonic KX-TVA Voice Mail Training Sheet/User Guide |
|
Log-in your mailbox. Enter password if requested. Press 1 |
|
Press 1 to play new messages |
Press 2 to play old messages |
Press 3 for deleted messages |
|
Repeat message: 1 |
System will repeat the message you are playing |
|
Play next message: 1 2 |
System will play the next message |
|
Pause: 2 |
Pause |
|
Delete message: 3 |
Deletes the message, it will remain as a deleted message until the end of the following day |
|
Transfer to another user: 7 (7, Box Number, 2, 1) or (7, Box Number, 2, 2) |
System will ask you to enter the destination number which is the mailbox where you want to send the message being transferred. Enter the mailbox number Press 2 to accept if correct or 3 to repeat the number you entered or press 1 to change Press 1 to transfer or 2 if you want to leave a comment. If you pressed 2, leave comment at the tone, press 1, press 2 to accept |
|
For help: 0 |
System will repeat above options and items below |
|
Rewind: 5 |
Backs up message about 5 seconds during playback, you can press more than once |
|
Fast forward: 6 |
fast Forwards message about 5 seconds during playback, you can press more than once |
|
Adjust volume: 8 |
Pressing 8 will raise the volume. After the third time you press 8 it will return to the origional volume level. |
# 6, Extension, message: transfers directly to the persons greeting.
# 8, Extension, transfer to extension: rings desk before forwarding to greeting.
2 lets you skip greeting and leave your message.
|
Panasonic KX-TVA Voice Mail Training Sheet/User Guide |
THE KX-TVA is able to call up to 3 devices (telephones or beepers) when a message has been recorded in your mailbox. It calls them in order, such as telephone 1, telephone 2, beeper 3. The example below is assuming the mailbox does not have an existing telephone number programmed. If a number is programmed, the VPS will recite the number and ask if you want to make a change. Just follow the prompts to change the number.
| PRESS | VERBAL INSTRUCTIONS FROM VOICE MAIL SYSTEM |
|
Log into your mailbox 5 3 |
"To change the first telephone number, press 1, To change the second telephone number, press 2, To change the third telephone number, press 3" You will normally set the first telephone number. |
| Dial 9 and your phone number as you would normally dial |
"Telephone number is not assigned. Any digit on the telephone keypad can be used. Enter the telephone number and wait. To insert a pause or special command, enter the partial number and wait for the options menu." Enter the telephone number you want to assign, starting with a 9 to access an outside line and 1 if required for long distance. For example, 202-456-1111 would be 912224561111 |
| Press 1 or 2 | The VPS will recite the number and give you the option to change or accept. If correct, press 2. To change, press 1. |
| Press 1 to notify by telephone or 2 to call your beeper | "For Notification by telephone, press 1, For notification by beeper, press 2" |
|
Once you have completed the steps above your mailbox will call you when you receive a message. |
|
|
STOP THE KX-TVA FROM CALLING 52113 is the code in most applications |
REACTIVATE CALLING 52112 is the code in most applications |
|
Log into your mailbox. Press 5 2 Enter the device number (1, 2 or 3) Press 1 for all messages or 2 for urgent messages Press 3 (Notification is now turned OFF) |
Log into your mailbox, Press 5 2 Enter device number (1, 2 or 3) Press 1 for all messages or 2 for urgent messages Press 2 For Continuous Use (Notification is now turned back ON) |