PanasonicHelp.com  TVA Voice Mail System

Re-Setting Passwords on the Panasonic TVA

As system administrator, you have the ability to delete a password from any mailbox.  By following these steps, you delete the existing password (without knowing what it was).  You can then log-in to the mailbox and enter a new password if desired.

1.      Call the Voice Mail, press POUND 6, STAR 999

Most Panasonic systems use 3-digit extension numbers.  If you are using 2-digit extension numbers, use STAR 99.  If you are using 4-digit extension numbers, use STAR 9999

2.      Enter password if requested, followed by # (POUND)____________#

3.      Dial 4 (For other features)

4.      Dial 1 (Mailbox Setup)

5.      Dial 3 (Reset Password)

6.      Enter the mailbox number in which you wish to delete the password

7.      Press 1 to delete the password

The password is now deleted.  You can check by pressing POUND 6 STAR and the mailbox number.  It should not ask for a password.