PanasonicHelp.com Panasonic Voice Processing System

KX-TVS; Log-In a mailbox, Record Greetings, Set Password

Before you can enter as a subscriber you must first open your mail box (LOG-IN).  If this is a new mailbox, you may hear a tutorial to get you started.  Follow the prompts and complete the tutorial (you cannot get your messages until it is completed).

1) FROM YOUR DESK:  Press the VM button labeled on your phone or Press INTERCOM, and dial the voice mail extension. 

With most Panasonic systems you have direct access to your mailbox by dialing the voice mail extension from your phone, or even easier, pressing a programmed flexible key on your phone.  Using this feature, you (or anyone else who has access to your phone) are connected to your mailbox immediately.  We suggest you have your mailbox password protected. 

Normally 165 is the Ext. number for voice mail.  In some companies, a different extension number is used.  500 is another common VM extension.  If yours is different, please substitute the correct extension number.  If your extensions are 4-digit or 2-digit, the voice mail will be the same number of digits.  Call your dealer if you do not know the voice mail extension.

2) FROM ANY OTHER PHONE ON YOUR SYSTEM:  Call the voice mail, press POUND 6, then STAR and your mailbox number.  You will be in your mailbox.

3) FROM OUTSIDE THE OFFICE:  Call the office.  If the voice mail answers, press POUND 6, then STAR and your mailbox number.  If someone answers live, have them transfer you to your mailbox.  When you hear any greeting, press POUND 6 STAR and your mailbox number.

TO RECORD YOUR NAME: Log-in to your mailbox. Press 5 for mailbox management. Press 3 to record your name. Follow prompts, make sure you accept.

RECORD NO-ANSWER GREETING:  (This is the normal greeting callers will hear.)  Log-in to your mailbox.  Press 5 for mailbox management.  Press 1 to record greetings. Press 1 to record no answer greeting. Follow prompts, make sure you accept.

SET YOUR PASSWORD: Log-in to your mailbox.  Press 5 for mailbox management.  Press 2 to change your password. Press 1 to set the password. Follow prompts.

RECORD BUSY GREETING:  (This is the greeting callers will hear when you are on the phone.)  Log-in to your mailbox.  Press 5 for mailbox management.  Press 1 to record greeting. Press 2 to record busy greeting.  Follow prompts, make sure you accept.

 RECORD AFTER HOURS GREETING: (Greeting callers will hear outside of normal business hours)  Log-in to your mailbox.  Press 5 for mailbox management.  Press 1 to record greetings. Press 3 to record busy greeting.  Follow prompts, make sure you accept.

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