PanasonicHelp.com TVS Voice Processing System

Re-Setting Passwords on the Panasonic TVS

As system administrator, you have the ability to delete a password from any mailbox.  By following these steps, you delete the existing password (without knowing what it was).  You can then log-in to the mailbox and enter a new password if desired.

  1. Call the Voice mail
  2. Press POUND 6
  3. Press STAR 999 (Most Panasonic systems use 3-digit extension numbers.  If you are using 2-digit extension numbers, use 99.  If you are using 4-digit extension numbers, use 9999)
  4. Enter password if requested, followed by POUND ________________________-

5.      Dial 6 (For other features)

6.      Dial 1 (Mailbox Setup)

7.      Dial 3 (Reset Password)

8.      Enter the mailbox number in which you wish to delete the password

9.      Press 1 to delete the password

The password is now deleted.  You can check by pressing POUND 6 STAR and the mailbox number.  It should not ask for a password.

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